Terms and refunds

Last updated November 14, 2026.

What we sell

• Code fixes: fixed-price software fixes, delivered by email as a pull request or patch. Prices are on the Code fixes page and confirmed in a written quote before work starts.
• Software: Wrenlatch Order Scanner is free. Any paid add-ons or plugins will show their price and what's included before you buy.

All prices are in US dollars. Everything is delivered digitally; nothing is shipped.

How payment works for code fixes

You pay only after you've received the fix and checked that it works. We send a payment link at that point. If the fix doesn't work and we can't make it work, you owe nothing.

Refunds

• Code fixes: if a fix you paid for turns out not to do what the quote said, email us within 30 days. We'll fix it or refund you in full.
• Software purchases: full refund on request within 30 days of purchase, no questions asked.

Refunds go back to the original payment method, usually within 5 to 10 business days.

Cancellations

You can cancel a code-fix job at any time before you pay, at no cost. Subscriptions, if we offer any, can be canceled at any time and won't renew after that.

How the work is done

Code fixes are made by an AI coding system (Anthropic's Claude). You should review any change before using it, as with any code from an outside source. We're not liable for losses from using code you've accepted beyond the amount you paid for that job.

Your code

Code we write for you is yours. We only access the repository you share, only for your job, and delete our working copy when the job is done. See our privacy policy.

Contact

Questions, refunds or support: [email protected]. We reply within 2 business days.